New to SEND?

Finding out your child has special educational needs (SEN) affects everyone differently. Some parents feel upset, overwhelmed and worried about how they'll cope. For others, it's a relief to finally know what's going on. Everyone's experience is different.

However you're feeling, you've probably got lots of questions about all kinds of things. It's a whole new world to get used to with its own language, systems and services. It can be full of uncertainty too.

But we're here to help you make a start. The information on this page can help you get to grips with some of the basics and point you in the right direction for where to go next.

Here at SEND IAS we have lots of information about:

• SEN support
• how things work in Lancashire
• the law
• how to find your way to the right services and people

There are lots of other services in Lancashire that can give you support and show you the way too. You can find out more about them here.

If you can't find what you need here, or you simply want to talk things through with someone, you can talk to us directly:

• Tel: 0300 123 6706
• Email: information.lineteam@lancashire.gov.uk